Returns and Refunds Policy
At Morton Salt, we stand behind the quality of our products and offer a 30-day return window for items in their original packaging. Please note that food-grade salt products must be unopened and sealed to qualify for a return due to safety and health regulations.
Return Process
- 1.Initiate Your Request
Contact our customer service team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.
- 2.Package Your Item
Securely pack the item in its original shipping box, ensuring the product is sealed, and clearly write the RMA number on the outside of the package.
- 3.Ship the Product
Drop off your package at any authorized carrier location using the prepaid shipping label provided by our support team.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7 to 10 business days.